Returns From Germany
Please complete the following form here for the return consignment. The returns shipping label will be sent to the email address provided by you, with instructions on further steps that need to be taken. The return is free of charge.
Please place the Returns Policy form or a note with that includes your personal data (name, address, order number) and the reason for return in the package.
Please note the following when making a return:
- Request a shipment receipt for safekeeping until the return has been refunded or a replacement shipment dispatched.
- The return is processed within 5 working days (excluding weekends) after the receipt of shipment.
- The goods should be securely and safely packaged to avoid any possible transport damage.
- Returns containing electronic devices must be housed in their original packaging to reduce the risk of transport damage!
- The customer bears the cost of goods that are being returned to our warehouse via a forwarding company.
Please complete the following form here for the return consignment. The returns label will be sent to your email inbox along with instructions on how to proceed further. The return is free of charge.
Please note the following when making a return:
- Request a shipment receipt for safekeeping until the return has been refunded or a replacement shipment dispatched.
- The return is processed within 5 working days (excluding weekends) after the receipt of shipment.
- The goods should be securely and safely packaged to avoid any possible transport damage.
- Returns containing electronic devices must be housed in their original packaging to reduce the risk of transport damage!
- The customer bears the cost of goods that are being returned to our warehouse via a forwarding company.